Every organization, regardless of the industry, lives or dies on their performance. Fundamentals like providing a great product or service and reliable customer service and adapting to the inevitable changes within each industry are among the best practices all experts can agree upon. But to customers, one simple act stands above the rest: The Follow-Up.
As the 2020 global pandemic requires social distancing and travel restrictions, many organizations are pivoting thier conferences to a completely, online, streamed format. Is this the beginnings of a new trend or a temporary measure to accomodate the current situation?
What's a leader to do when there are trusted, mature advisors advocating for different directions or different methods of dealing with an issue? Discover three tips that will help lead from within the tension.
Do you need answers to the most common questions posed to IACET staff regarding the ANSI/IACET 2018-1 Standard for Continuing Education and Training? This article provides those answers.
Ensuring the privacy and information security of learner records is one of the requirements of the ANSI/IACET 2018-1 Standard for Continuing Education and Training and this third and final article in a series of articles provides a capstone helping educational providers follow best practices in securing data.
